Read the complete listing
Review photos, descriptions, pricing, location, ratings, requirements, and offered options before choosing equipment.
Trust and safety
Better rentals begin with clear information.
YardSmart provides marketplace tools that help renters and owners evaluate listings, communicate clearly, document activity, and raise problems when something goes wrong.
Before booking
Review the equipment and the people involved
Check profiles and reviews
Use available profile information, ratings, and written reviews as context when deciding whether a rental fits your needs.
Clarify questions
Ask about condition, included parts, operation, transport, or handoff details before committing to a booking.
During and after a rental
Keep important activity connected to the booking
Use marketplace messaging
Keep logistics and rental questions in the relevant YardSmart conversation whenever possible.
Report an issue
Eligible bookings provide tools for reporting equipment problems, missing parts, damage, or safety concerns for review.
Handle eligible refunds
Available workflows allow owners and YardSmart operations to record and review partial or full refunds when appropriate.
Your responsibility
Use equipment only when you can do so safely
Inspect before use
Confirm the equipment and included components match the listing, and raise concerns before beginning work.
Follow instructions
Use manufacturer guidance, applicable laws, required protective equipment, and trained operators for the equipment involved.
Stop when something is wrong
Do not continue operating damaged, unfamiliar, or unsafe equipment. Contact the owner and support when assistance is needed.
Need help with a YardSmart rental?
Use your booking conversation for rental-specific details or contact YardSmart for additional support.